Terms & Conditions
Last updated: July 23, 2026
Please read these documents carefully before booking your service
Service Call Agreement
By booking online or scheduling service with Mr Fix Indy Appliance Repair, you agree to the following terms:
SERVICE CALL FEE. The standard service call fee is $120. When you book online, the fee is reduced to $99. The fee covers technician travel and diagnosis within a 2‑hour arrival window. Parts and labor for any repair are billed separately.
CREDIT TOWARD REPAIR. If a repair is performed during the same visit, the service call fee will be credited toward the total cost of that repair.
ARRIVAL WINDOW. When scheduling your appointment, you will be able to choose a convenient 2‑hour arrival window (e.g., 10:00 AM–12:00 PM, 12:00 PM–2:00 PM, 2:00 PM–4:00 PM, or 4:00 PM–6:00 PM). We do our best to arrive on time, but sometimes scheduling or traffic delays may push the arrival by up to 2 additional hours. We kindly ask for your understanding in these rare cases. Please note that the service call fee still applies even if such a delay occurs.
CANCELLATION & NO‑SHOW POLICY. You may cancel or reschedule without penalty if you notify us at least 24 hours in advance. The service call fee is non‑refundable if you cancel less than 24 hours before your appointment, if the technician arrives and service is declined, or if no one is present at the service address during the agreed time.
ELECTRONIC SIGNATURE. By submitting a booking request and checking the agreement box online, you consent to the use of an electronic signature under the U.S. E‑SIGN Act and acknowledge you have read, understood, and accepted all terms.
GOVERNING LAW. This agreement is governed by the laws of the State of Indiana.
Terms of Service
These terms govern your use of the Mr Fix Indy Appliance Repair website and services. By accessing our website or engaging our services, you agree to these terms.
SERVICES
We provide diagnostic and repair services for household and commercial appliances. All services are subject to the Service Call Agreement and Cancellation Policy published on this site.
PRICING
Pricing for diagnostics, parts, and labor will be provided prior to repair. Our service call fee is $120, reduced to $99 when booking online. Additional charges apply for parts and labor as necessary.
LIMITATIONS OF LIABILITY
Mr Fix Indy Appliance Repair is not liable for indirect or consequential damages. Liability is limited to the service call fee and the cost of the services provided.
GOVERNING LAW
These terms are governed by the laws of the State of Indiana. Any disputes arising under these terms will be resolved in the courts of Indiana.
Cancellation & No‑Show Policy
We understand that schedules change. If you need to cancel or reschedule your appointment, please follow these guidelines:
24‑HOUR NOTICE REQUIRED: You may cancel or reschedule without penalty if you provide at least 24 hours' notice before your scheduled appointment time.
NON‑REFUNDABLE FEE: Cancellations made less than 24 hours before the appointment time are subject to the full service call fee. The fee is also non‑refundable if the technician arrives and service is declined or if no one is present at the service address during the agreed arrival window.
RESCHEDULING: If you reschedule more than 24 hours in advance, your service call fee will be transferred to the new appointment date and time.
NO‑SHOW: A no-show occurs when our technician arrives within the scheduled arrival window and no one is available, or if we are notified at that time that service is no longer needed. In such cases, the service call fee will not be refunded.
To cancel or reschedule, please call (318) 758-9868.
Electronic Signature Consent
By booking online with Mr Fix Indy Appliance Repair, you agree to conduct this transaction electronically and consent to sign documents electronically as permitted under the U.S. Electronic Signatures in Global and National Commerce (E‑SIGN) Act.
You understand that your electronic signature has the same legal effect as a handwritten signature. We will record the date, time, and IP address of your booking as evidence of your acceptance. If you prefer to sign a paper version of this agreement, please contact us before booking.